We’re happy to answer any questions you have about FamZoo.

Here are answers to some of the most common ones:

• How do I order cards?
• When will my cards arrive?
• How do I activate my cards?
• How do I reload my card?
• When will transferred funds appear on my card?
• How do I replace a lost, stolen, or damaged card?
• Why is my card being declined?

You’ll find all of our frequently asked questions here.

Can’t find what you need? Use the form below to contact us.

Please check your bulk email folder if you don’t see an email from us within 45 minutes or so during normal “awake” hours US Pacific time. We’re typically pretty quick with our responses — even on weekends.